Tuesday, March 1, 2016 at 2:19 PM - For Immediate Release
Airport Association Names Sacramento International Airport 3rd in US & Canada for Customer Service
SACRAMENTO, CA. —Sacramento International Airport (SMF) has been ranked 3rd in North America for customer service by Airports Council International (ACI), the international trade association for commercial airports. This is the fourth year in a row Sacramento International Airport has placed among the top airports in the U.S. and Canada for customer service.
The awards were determined by the cumulative results of Airport Service Quality (ASQ) surveys collected in 2015. ASQ Awards are the industry’s most prestigious accolades and are based on statistically-validated surveys measuring passengers' satisfaction while still at the gate.
The airport placed 3rd place in the category of Best Airport by Region-North America in a tie with Austin (AUS), Detroit (DTW), San Antonio (SAT) and Toronto Billy Bishop (YTZ).
For more information on the 2015 ASQ awards visit the ACI website.
The Sacramento County Department of Airports is responsible for planning, developing, operating and maintaining the county’s four airports: Sacramento International Airport, Executive Airport, Mather Airport and Franklin Field. Sacramento International Airport offers more than 155 daily nonstop flights on 12 domestic and international carriers to 36 destinations. The regional economic impact of the Sacramento County Department of Airports is more than $4 billion annually. For more information, visit sacramento.aero.