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Accessibility

Find a variety of services offered by the airport for passengers with disabilities.

It is the intent of the Sacramento County Airport System to provide access to the airport facilities and the services associated with its operation to persons with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA).

Numerous accessibility services such as TDD telephones, visual paging and braille signs are located throughout both Terminals.

Persons with disabilities or their representatives may request reasonable accommodations in alternative format, including documents, by contacting your respective airline for airline related needs, or for airport related needs, the Sacramento County Airport System via the contact page.

Parking/Transportation

Bus Services

Public bus service to and from Sacramento International Airport is provided by Yolo Bus.

Visit Yolobus

Car Rental and Ground Transportation

For more information on Ground Transportation options, including accessible vehicles, visit our Shuttles & More web page. For assistance regarding airport shuttles or other ground transportation issues, please call 916-874-0225.

Curbside check-ins

Get a skycap right there for assistance (from any airline ticket counter) or call from any courtesy phone.

Each airline is responsible for providing wheelchairs for their customers with disabilities, from curbside drop-off to the aircraft. Contact your airline's reservation desk a minimum of 72 hours prior to your flight to reserve wheelchair service. Wheelchair service is provided free of charge.

Parking

Locate courtesy phones and get a skycap to you for assistance.

Persons with disabilities whose vehicles have a disabled license plate or valid DMV placard may park in the designated spaces located in all airport parking facilities. Posted parking fees apply to everyone using these spaces. For assistance regarding parking lot access, please call (916) 874.0681.

Pick-up & Drop-off

Loading and unloading curbs at each terminal have handicapped accessible areas. Parking is not allowed at these curbs.

Terminal/Luggage/Check-in/Security

Elevators

Elevators can be found on each terminal map.

Security

Prepare for the TSA security checkpoint

Travelers With Disabilities and Medical Conditions

Service Animal Relief Areas

Service animal relief areas for service animals are located pre- and post-security at both terminals. These areas have bags to aid in the disposal of pet waste.

Terminal A Pet Relief Locations

Terminal A's pre-security animal relief area is located outside, to the right of the building, at the curbside passenger pick-up/drop-off. Terminal A's post-security animal relief area is located on the east (right side, after TSA checkpoint) terminal wing immediately before gate A1 next to restroom.

Terminal B Pet Relief Locations

Terminal B's pre-security animal relief area is located outside, to the right of the building, at the curbside passenger pick-up/drop-off. Terminal B's post-security animal relief area is located on the east (right side, after TSA checkpoint) terminal wing immediately before gate B11 next to restroom.

TDD Phones

Telecommunication devices for the deaf (TDD) are conveniently located throughout the terminal lobbies and concourses.

Wheelchairs

Wheelchair assistance is available from airlines and curbside skycaps at no charge. Skycaps may also assist with luggage. To request wheelchair assistance; please visit your airline's ticket counter. In Terminal A, the ticket counters are on ground level. In Terminal B, take an elevator or escalator to the second level to find your airline's ticket counter.

Those wishing to transport a battery-powered wheelchair aboard an aircraft should make arrangements with their airline in advance.
The airport recommends contacting your airline before your trip to learn about wheelchair assistance. Click on the links in the right sidebar for airline information for customers with disabilities.

Gate/Boarding

Available wheelchair assistance will help you board your airline. You can call your airline in advance to organize assistance to and from the plane. They can also assist with your luggage from the gate.

All arrangements can be made through your airline or from a courtesy phone located throughout the airport.

Complain/Comment Procedure

Passengers may submit comments about accessibility at Sacramento International Airport via our Contact Us form. Instructions on how to fill a complaint form are available on the Civil Rights Title VI page.